I found a helmet that I really liked and decided to order it. I was charged but 4 days later the item still hadn't even shipped, plus their website hasn't worked since the day I placed the order. They won't respond to any emails and I've called customer service probably 20 times in the last 6 days and there has never been an answer. I sent once last email telling them to cancel my order so I can order the item elsewhere seeing as I need it by the end of this week. Will see if I hear back I guess. Not at all impressed with their customer service.