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Very Poor Customer experience on ecommerce store.
On s21st Dec 22 bought iRED Flash Fix | Tangerine Dream ( Order No - *******) from the Singapore website. I am writing this review on 28th Dec and still haven't received any communication on the shipment dates. Have emailed them a couple of times but no response still.
Called up the Singapore office and they are unable to help, since the ecommerce is managed by there Hong Kong office. Make me wonder what kind of a company is this.
Given, this experience, i didn't want to deal with them, but i am unable to even cancel my order, since they aren't sending me the cancellation link.
Tip for consumers:
Dont buy from them online.
Products used:
iRED Flash FIX | tangerine
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Empty.
Had a return after 6 emails and 5 p calls leaving messages received return label addressed to me ahh
