I ordered a 'gator' facemask 7 weeks ago.
Shortly after, I learned it was coming from China. The tracking number shows 'missent' and they package has been stuck in Utah for the last 2 weeks.
On 9/5 I tried to get a refund and was told to wait 10 days. On 9/15 I was told to wait another week.
I've asked at least 5 times for a refund. I'm tired of waiting.