This company is the distributor for 2nddaydeliver.com. Together they turn a profit on returned items. Their websites say free returns, but that is false. I followed all the return rules, but I still only received a partial refund. I should have bought this super overpriced item from Walmart or Amazon. They both bend over backwards to please the customer. So buyer beware because the item I bought had been already used. It's never good to take a chance on these internet scammers! Stick with the tried and true.