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Karen R.

Contributor Level

Total Points
80
0
1

1 Review by Karen

Spokeo

  • Spokeo

“Best customer service around”
9/9/22

I signed up to use this app and found that the info was a bit outdated. I canceled the trial and thought that was the end of it. To my surprise my bank was billed for another month. I thought about letting it go, but decided to write to customer service. I was shocked to the point of disbelief when I received a reply stating the funds would be returned to my account and the trial was canceled and I would not be billed again,, along with a sincere apogy for what happened. THREE days later the money was back in my account. If I need to search again, I will diffinitely try Spokeo again for the fact that they listened and responded

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Spokeo I. – Spokeo Rep

Dear Karen,

Thank you for the kind words and the 4-star rating!

We are glad to hear that Spokeo worked out for you and that our Customer Care was able to assist you completely. Thank you again for using our site and giving us a try!

Thanks
- Spokeo Customer Care

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