If I could give these people zero stars, I would. My cards were horribly misgraded (e.g., said some were played...NONE of the cards I sent them were ever played). I emailed them and said 'cancel my transaction' and was told it was impossible and though impossible to cancel my order, they're about 2 weeks past the time they should have sent payment. Honestly, I feel scammed. I will never, ever do business with this company again.