0/10 rating for this terrible company. Paid £42.50 for goods on 1. 11. 14 and still waiting for items! Endless phone calls and emails - they keep fobbing me off with 'Wait a few more days'. DISGUSTING CUSTOMER SERVICE! DO NOT USE THEM unless you are prepared to throw yr money down the drain!
KAREN UNDERHILL,
Greetings!
Thank you for your support in Jollychic.com. We are so sorry for the delay. We shipped your order on Nov. 3rd by B-post, we are so sorry to tell you that, the package was failure to deliver, and it was returned, so we refunded the total order amount to your credit card, here is the transcation No. RG20141218010024917, you will get the money in 10 days, please check it then. Any questions, please send us E-mail to after-sale@jollychic.com, or call us to (86-571)87209378, we will do our best for you. Looking forward to your reply!
Best wishes!
Jollychic Customer Service Team