I've been a Lovely Skin customer for MANY years. They have authentic products some of which are only available through dermatology offices, and they are able to offer these because they are owned and operated by a dermatologist. They have amazing prices and a rewards program that cannot be beaten. Their regular shipping is free and I get my items quickly. I've occasionally had to return an item (twice that I recall) and the process was very simple. I wouldn't consider getting my skincare products anywhere else: Lovely Skin is the Bomb!:)