This use to be a great place to shop. However, they've changed customer service which is a nightmare and useless. They play a game of pushing your delivery date out before they will provide a refund. The problem with this is your credit card company can't help you recover payment if its past a certain time. I learned this the hard way. If they start pushing the date out go to your credit card company immediately for a refund. Waiting 2 months for merchandise is ridiculous! So, if you want piece of mind don't shop here.
Dear Karin,
Thank you for the ratings. We’re glad to know that you had a good experience while booking your reservation online.
Feedback like yours helps us in indicating what we are doing right. We appreciate your taking the time to share your experience with us here.
We would be looking to be of service for you again.
Regards,
Cheapflightsfares.com