I ordered a dress in May 2016 with custom sizing. It didn't arrive until Thanksgiving long after I needed it for an event. I emailed them countless times with few responses and no real answers. It was always something along the lines of "custom sizing takes 35-65 days processing time and will be there soon" even after it passed the 4 month mark.
When the dress arrived I will say it was nice. Just about how it was pictured, but obviously a replica of another brand's dress. That's what this site is and was what I expected. Was it worth all the time and money though? No.
I love this website for the sole reason that they let you specify all of the measurements of your items, something I need since I'm a plus size Lolita. If I had another website option, trust me I'd be using it.