Karla L.

I tried to order Sammons Preston Reachers on line, they were listed for $4.99 for the 26" and $9.99 for the 32". When I went to check out, the prices changed to $11.30 for the 26" and $11.55 for the 32". I live chatted my concerns, Lori responded that she had the lower pricing I did and I should call and place the order over the phone. When I did that I was told there was a "glitch" in their system and the prices they advertised yesterday and this morning were incorrect. Put me on hold several times, finally said to refresh the page and I would see the ACTUAL prices but as a courtesy they could offer me 10% off. Seriously! Spoke with STACY M. (supposed to be the manager), she too offered me 10% off. Said they would not honor the pricing they advertised, because it was an error, but now they corrected it (as I was on hold with them)! Isn't that illegal? Their customer service sucks and they are extremely DECEPTIVE. Be careful if you place an order!