Karl R.

American Express is a fraudulent company. They offered a promotion for $120 rebate if I purchased a laptop over $599.00 on the Dell Technology site. I did that in May 2023 and used my AMEX card to pay for it like the terms stated. The only thing I did was to use PayPal to facilitate the sale for security purposes. According to AMEX they will not honor the rebate because of that. What logic does that make? I ordered on Dell and paid the bill to AMEX. What difference does it make if I used PAYPAL? I will no longer use AMEX as my primary card. That is about $15,000 of business they will miss for not honoring a $120 rebate. But I guess I am small potatoes to them. The supervisor Richard was a real indigent jerk also. He could learn some manners.