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For those of us that are new to CPAP therapy, we rely on the compliance report for continued insurance coverage. Right now I am several days under compliance due to Resmed's ability to track and record my usage in a timely fashion. Right now I haven't seen an update in my usage in over a week. Just waiting for the insurance company to notify me they are no longer covering my treatment.
In addition to above, my new mask I received at the suggested interval was a style I have never used before…called them the day I received it to return it and still being charged for it.
Good product…terrible company.
Products used:
Resmed Airsense 11 and AirMini.
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No complaint about Resmed Airsense 11. However the app has become useless for a month. If an...
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