Haha I guess so many people complain to T-Mobile that their system is constantly crashing every time I call it takes anywhere from 1 to 6 hours to get on the phone and then they still have system issues. A lot of the sales people and customer service people are uneducated on their services and a lot of them are rude. T-Mobile does not give proper information they lie about when you will be billed they make it hard to cancel.