Iam absolutely dissatisfied by this pathetic website. Want to tell everyone their poor quality bag i returned on 8th oct and its 22 oct today and i still havent received my refund. Every time i call them from bahrain batool picks but not providing solution until now.they dnt have a customer care in bahrain. Eveery tim e we need to make internal call to dubai. When we ask their managers to cal us bk. They do not even call back. N still they are not able to chk with their teams and provide us with refund. The most pathetic website and service. They really dont care. Their agent batool is absolutely not worthy sitting there as she is of no help.