I rated it one star because I couldn't rate none. I placed a pick up order for one pair of shoes and it wasn't even ready two hours later. I called multiple times for an update and got hung up and and talked to rudely. The manager eventually told me to come to the store. Once I arrived they gave me trouble saying they weren't ready, and mind you there was maybe 3 customers in the store. All the workers gave me attitude and were extremely rude. And for miss this with the rbf and the smart mouth, fix ya side part before you talk to folks crazy. I would never in a million years recommend this store to anyone or purchase from them again.