Kate S.

"Fashion nova has helped me with my fashion ventures" WTF lmao This goes to show what a sketchy business they are running when they are using bots or hiring people to leave fake reviews on this site. BUYERS BEWARE.

I placed an order on November 27th and have yet to receive it. Their claim is always that "they're behind because of the big sale" or a big holiday. Well, hire more people. At your level you should have an army of people working for you to fulfill orders. Don't falsely advertise 2-day shipping. This is the second time this happens to me and I honestly feel like an idiot for trusting the company a second time. I sincerely love their jeans and can't find anything like them anywhere else and sometimes their other pieces are a great buy as well. It's too bad. I have placed over 20 orders with them. This only started after they "upgraded their website" earlier this year. The upgrade was a downgrade and now everything is a mess. If they DO send your order, be prepared to have things missing from it and to receive a 'store credit' DAYS later.

Fashion Nova, you are now a giant stars in the IG fashion world, but even giant stars burn out eventually. You are on the fast lane to that destiny with your $#*!ty customer service if you keep it up.

LADIES, FILE A DISPUTE WITH THE BBB and CONTACT YOUR BANK/CREDIT CARD COMPANY TO GET YOUR MONEY BACK. F@#$! THEIR STORE CREDIT. DON'T LEAVE YOUR MONEY WITH THEM.

I ordered from here even though the site seems new and I was delighted. The package arrived at my door within 2 days after ordered which is the quickest I've experienced with basic shipping. I also loved the way my jewels were packaged. The jewelry was also georgous. I've placed two orders here and will continue to come back for more.