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Kate W.

Contributor Level

Total Points
181

1 Review by Kate

  • City Color

2/11/16

I ordered from their site and my package was delivered to the wrong address on 1/25/16. I contacted the company and they replied by telling me my address was fake. In one email they proceeded to tell me I was lying about where I live. My county changed my address over a year ago and unfortunately it's the same address as 3 blocks away. The only exception being, mine is 5th Place, theirs is 5th Court. I responded with county links verifying that my address IS IN FACT CORRECT. My husband then went to the gentlemans home where it was delivered and was informed they sent it back. I have not heard back from their customer service and I'm extremely unhappy. I think I'm more upset with their initial response and how rude they were. I WILL NOT BE PURCHASING FROM THEM AGAIN.

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