This company claims to be custom fit so there are no returns accepted. There was no request for custom size information when purchasing. This is a clear case of bait and switch. I would look elsewhere for your business.
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 102712677 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 102712677 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox