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I purchased shoes according to their size chart. I wear 71/2 so I ordered 8. They were too small. Rather than make amends, they insisted they sent the correct size and only way to return for credit or exchange requires shipping to China. They will refund 10% and you don't have to return; ie pay shipping to China. I find no mention anywhere on their website that they are based out of China. If I had known that, I never would have ordered. Rip off that they ship from Cedar Grove, New Jersey but returns have to go to Receiver: Liangchao Xie
Address: Room 201, Unit 3, Building 66, Taojieling Community, Futian Subdistrict
City: Yiwu, Jinhua
State: Zhejiang
Country: China
Zipcode: *******
Phone: ************** They claim the New Jersey address is a warehouse that can't handle return/exchanges. A reminder to self to never order anything without checking for reviews. Additionally, the shoes are really cheaply made/mashed up in shipping in a plastic bag.
Tip for consumers:
China based company/ships from New Jersey but returns/exchanges have to be shipped to china at buyers expense.
Products used:
shoes - donating because they don't fit and return is too expensive.
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Inferior beyond belief. Immediately called for refund. No such luck. Called master card to cancel...
Ordered via Instagram. Photos misleading. American address misleading. Product comes from China...
