I ordered 3 bottles of Enjoy shampoo, and unlike others, I did receive three bottles of product... problem was, it was the WRONG product! I chose this company b/c they are local, so I went to their location today for an exchange or refund. Turns out its a personal residence- they have no product there- it comes from Colorado. The lady wanted me to give her my three bottles, and she said it would be sent back to Colorado and my refund would be mailed to me. Nope. A legitimate business would have refunded me before taking the product.