Katherine P.

Do not order from CookStore. I ordered an All American Canner Feb,2022 and I still have not received my order. They took my money and have stopped responding to my requests for any delivery or shipping updates since July 2023! The Customer Service representative "Candice" did not provide any such information other than Katherine,
"Our next shipment is expected to arrive next year. Production is very slow for the All-American". I have tried to contact them again and now their email at customer support at *******@cookstore.ca no longer exists and Cookstore.ca website now directs you to a different business ChefSupplies.ca where they can continue to take peoples money! Save your money and some grief and order from a different company. I have filed a charge dispute with my credit card company and will have to wait to see how the investigation goes. Over a year and no canner or even a committed time when I will receive it. Lesson learned- if you can not get any commitment for a date when they will fulfill their order something is wrong. New company Chefsupplies.ca. Think twice about ordering here too.