I ordered three dresses on April 7th. About 20 minutes later, I tried to cancel my order (after I found this site) and received no response. I reached out on Facebook and got a "I don't have access to your account blah blah blah" response.
Apparently, reaching out made my shipment go out in a reasonable time. Despite the fact that I tried to cancel it THREE TIMES prior to shipment.
My dresses got here yesterday and they are so tiny. I'm typically around an XL/size 14-16, and these dresses would probably not even fit my 5'1" 90 pound Japanese sister-in-law. Ridiculous.
So I reached out again and got blocked. Of course.
Update: I reported them to the BBB and have been going back and forth trying to get this resolved. I received a response asking me to contact them via social media, despite the fact that they have me blocked.
I also updated a photo of my stepson wearing one of the dresses. He's 7 and about 60 pounds. It fits him.