Jumped my basic package up $50. Claimed I was on an entertainment package now and my promotion ran out and I have a contract. Cancelled the service even though they are making me pay a cancellation fee. Worth paying to get rid of them. Will be putting dish network on the RV and getting rid of direct TV all together. It has gone down hill and doubled in price since A T & T bought them anyways! Thank goodness I didn't switch the cell phones over to them!