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Kathie W.

Contributor Level

Total Points
80

1 Review by Kathie

  • Radwell

2/21/24

Called in November, regarding a purchase, was in stock when inquired, when called back to order no longer available. My fault for the delay, they then upsell say we can fix yours, sent it out in Dec, receive a notice saying I should have it back by end of January. I call every week to confirm we are still on track to get back. They say Yes, every time. I call the 31st after all truck deliveries are made no part. I call and ask they say Oh we haven't started but we will and get it to you in a week, Lie after lie. Now Feb I call looking for item they put a note in the file on the 9th saying oh we can't fix this. NEVER once have they communicated. I suggest you goes else where unless you are good with lies, deception, and misdirection.

Products used:
Parts & Service depart

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