Tried returning a dress within a week of receiving it I t arrived with a defected zipper. It's been 3 months & still no refund. Was forced to open a case with PayPal because my emails were not returned with any info on how to proceed to return it. All the kept saying was it was shipped out in perfect condition even though I provided photos they requested to see. Literally sent a dozen emails. Horrible experience. Terrible quality of the dress