I ordered 3 Pairs of boots (stupidly) from this website as gifts and a pair for myself! This was on the 16th of December! I was happy to accept that they probably would not arrive before christmas, howerer it is now the 22nd January 2010 and still no sign! I have had contact with the website and they explained they were held up at customs and because of our Snowy weather the Delivery had beed held up... Using the tracking number they gave me i check daily the delivery status... they're STILL in CHINA! The site offered no other explanation. AND TODAY AS IVE GONE TO LOG ON TO THE UGGSAUSTRALIA-UK SITE IT NO LONGER EXISTS! 180 poinds down the drain! Don't use this site!