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Katie L.

Contributor Level

Total Points
120

1 Review by Katie

  • Lab Charge LLC

3/30/22

I inadvertently ordered items I did not want from my order of a set of 4 LabCharge Air Purifiers as a Christmas gift. There was no way to remove items from the cart on the last step of payment for the order. I received the order I wanted and another unopened package with 6 purifiers that I did not want. I contacted LabCharge immediately and was sent a return label, which was used to return the package on Dec. 12,2021. I was due a refund of $246.39, which to this date (Mar. 30,2022) has not been credited to my account. Has anyone else encountered this problem?

Tip for consumers:
That if you placed an order "in the cart" you could not remove it at checkout.

Products used:
none

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