Katie P.

For a while the site was giving a lot of error messages after completing a survey and not once have I been compensated and I've let it go. I'm always blown off, even after I've provided a screenshot showing the error and even after I provide a survey number they find some way to blame the respondent for doing something wrong.

Now there are 2 high point surveys that I haven't been compensated for, the first one was for 12,000 points Sept. 1! The other was done on 10/8 and I believe it was 6,000. They are both still listed as pending and I've taken screenshots as proof. This is highly unethical and most likely illegal. They have told me a couple times to give it a little more time because they haven't gotten paid, which is not my problem folks! Now my email is coming back undeliverable. If I'm not compensated within the next week, I will reach out to Stagwell Group, the parent company to Nielsen and Toluna, to see if they are mandating this behavior and then I report to the New York Attorney General and the Federal Trade Commission. I'm not the kind of person that backs down and this will be no exception.