katies860

Katie S.

Contributor Level

Total Points
81

1 Review by Katie

10/27/21

Im going to start by saying I have never done a produce review.
I ordered a custom pillow of my sisters dog for her as a Christmas gift.
I sent an adorable saturated in color picture of his face for a 12" pillow. I actually have one of my dog from another vendor that I love!
First one showed up scrunched in a ball in cellophane. I opened it up and there were visible creases across the face and the pic. Almost appeared "over exposed".
I contaced customer service and after some back and forth they would NOT reimburse me but instead I had to reprint. Well I got the reprinted one today and it is JUST as bad.
After the back and forth I was only granted $8 in reimbursement.
So now here I am with not one, but two shoddy pillows.
Do not use this company. Sub par

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Returns
Quality

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