Ordered two chains and paid additional for engraving. The chains shipped quickly and were received with no problems. However they were not engraved. I reached out to the website, who has a very quick response time, but they only will refund one of the two $14(with tax) engraving fees because I purchased during a Black Friday promotion. They're shorting me $6 which I know is an inconsequential amount but how many people are getting shafted because engraving? I don't recommend