I placed an order for one item total $29.99 and had SEVEN charges to my account webchat advised it was charged due to an error in address entry and a "supervisor" Jake said order place was hit 7 times... makes zero sense Web char was THU morning and nothing was done customer service SAT on call had credit dept remove charges unexplainable why that wasn't done on THU- sent email inquiries and have heard nothing. I will never use this site or any companies related to Rue lala