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Kaylee R.

Contributor Level

Total Points
80

1 Review by Kaylee

  • Roomster

3/25/24

Absolutely disgusted with this app as my boyfriend was scammed out of $1200 in "rent" after trusting that someone by the name of Savannah had a room to rent for him. After sending the money he was then told she needed an additional $500 to "send the keys" we will be taking legal action however it is unacceptable that this app and these people are taking advantage of innocent people looking for a place to lay their heads.

Service
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Ege B. – Roomster Rep

Kaylee R.,We're deeply sorry to hear about your boyfriend's experience and the distress it has caused. We urge you to reach out to the bank that you sent the money with and file a report. Contact local authorities and file a report with them as well. Know that the safety and security of our users are of utmost importance to us. We take reports of scams very seriously and have strict measures in place to prevent fraudulent activity on our platform. We will investigate this matter thoroughly and take appropriate action.

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