First I started with the 2nd to firmest foam and it was like laying on the ground, and then I did the next less firm and it bottoms out completely when you lay on it with 0 support. I have no idea how they can pretend their descriptions match these products and when I called for help within the first sentence I said "I need help with an order" the lady had decided she wanted to get me off the phone. Adios $400 and I have no bed and have to take both of these to the dump.