kay p.

I received a notice from them 5 weeks ago, thanking me for my on-line order for $67.00. I never made an order for their on-line book, and tried to contact them, which is almost impossible. Their 2 listed telephone numbers have been disconnected, forcing you to email them, which I did. Their 1st response came 7 - SEVEN - days later which was very generic. After several more emails, they said they credited my refund to my bank account, which was impossible because I don't have an on-line bank account - I use a credit card for purchases. I have sent several more email, with no response yet. I then contacted one of the Drs. Who is on their "consultation" list. This one at least lives in the U.S. - most are in Belize, Argentina, etc. This Dr. who has nothing to do with the Institute now, and I'm guessing only a brief connection in the past, was very professional in his response, but indicated that maybe things have gotten away from the founder, Vivian Goldshmidt, who is now quite elderly, and who knows how the company may have changed. I refuse to give up on this, but just a warning to others: STAY AWAY FROM THIS COMPANY! I wish there was a ZERO star option to give. Obviously, many others have also be scammed by them, based on the reviews.