I ordered a shower tub faucet April 4th and have not received it. Trying to get in touch with customer service is very difficult and when I finally did they told me my shipment will be shipped next week Really? Tried to cancel and they told me I can't. Why Not? If my shipment hasn't left the warehouse. Emailed several times and no response. Very disappointed with this company. You want great service go to Build.com. They are responsive!