I ordered some bathroom items from this site. One of the items, a beautiful toilet seat was discontinued (which is what one of their reps called me and stated), and that that amount would be refunded back to my card. Its been over two weeks now, and I have tried emailing, calling their customer service number to no avail. I am now in the process of taking further measures just to get about $60 refunded. Although this company has nice things, google more! Find the item or a similar item at another store. They are not professional business folks, and you will become frustrated with their customer service or lack of. Never again will I use them. Try Anna's Linens, or Touch of Class or another website that is much, much better.