Keith B.

I remember that I had an issue with Soundclick.com a few years ago and every now and then I would think about how rude the Cust Service person was to me. I had an issue with them in 2014 (I did not recognize a second charge on my account). After 2 emails regarding my situation - And No Reply - I disputed the charge. I found the original email from them today 11/29/17 and I would like to share it here. If this situation WAS my fault (?) I still in NO WAY needed to be spoken to like Lady "Byrd" spoke to me on just the very second sentence...

Hello,
We responded to your email in regards to the banner ad on 5/22/14 at 5:56PM Eastern Time (please see the attached email file of that reply for proof). Do you not keep a record of your purchases when you make them, or at least make a mental note of it? Since you purchased two promotions in May, it should not have been hard for you to identify that there were to be two charges that would appear on your statement that month for your purchases. That was not by any fault of ours, and there was absolutely no reason to dispute it with your credit card holder. If you had made several purchases on SoundClick that month, that might be more understandable in having issues with recognizing each individual charge. But you have only made two promotional purchases on SoundClick, so that charge should have been easily recognizable by you. Either way, you still owe us $25.00...

It goes on a bit more but I NEVER paid them the 25 bucks they said I supposedly owed and never went back to them.