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Kellie H.

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1 Review by Kellie

Grubhub

  • Grubhub

“Vendor vs Customer: Who Wins?”
7/14/18

Please note that I will not be using EAT24 or GRUBHUB again unless absolutely necessary. The resolve for refund and customer vs vendor response is poor.
The food was not edible (fish undone) and the company refused to refund full order. They claimed the fish was done and would only refund me for the rice meal I complained about. This isn't my first issue but will be my last where the old "customer is always right" motto just doesn't ring true with Grubhub. Fool me once...

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