I used this website to hire several vendors for my wedding. After writing a negative review for a vendor who was known to threaten brides with legal action for writing negative reviews (the review was negative for other reasons, but I mentioned their bullying), I received an e-mail from the website saying my review needed to be changed to remove any "opinions" or it would be deleted. Well, what is a review then if it isn't an opinion? Isn't that what a review is? Your personal OPINION of the services rendered?
Additionally, if a vendor threatens every bride who writes an honest, albeit negative, review about them, this is something I would want to know when choosing my vendors! I also quoted some statements made by this vendor on public forums, and was told I had to remove this as well.
The reviews coordinator with whom I was communicating also displayed an astounding lack of professionalism, siding with the vendor and giving her personal opinion regarding the statements I quoted. Since when is it appropriate to insert your personal opinion regarding a matter between a bride and a vendor, when your job is to adjudicate between the two? Unless SHE is the one writing the review, her opinion really wasn't necessary to divulge.
I am now questioning the validity of anything written on this website. If I was forced to delete my experiences, what else has been deleted?