Kelli N.

Had some issues with follow through on a wedding band. Ball got dropped quite a few times. What I wanted to say was their customer service made it all good, actually they went way over and above what I would have ever expected of any company. They sent me a gift card equal to the value of the ring that I had ordered. It was extremely generous.

Doing it right

Ordered 2 chunky wedding bands. At least half the price of other stores and they are magnificent. Good JOB guys

4th week and still no shipping. Out of country handles shipping and there is no help there. Nordstrom use to be an awesome company but the customer service is absolutely non existent. Can not cancel my order and I would be willing to bet that when or if it does arrive that the shipping returns will also be non existent.

I ordered a dress and it was 4"in the bust smaller than the site said. I am still waiting for a refund and I had to pay to ship it back. They sent me a second dress which I also paid for and guess what it is the exact same size as the one that I returned. This company does not have sizes it is one size fits all and you have to pull teeth and give bad reviews for them to do anything about it. I am now out $169 and I am furious.

I get tons of e mails saying that they will fix it but so far they have sent me 2 dresses none of them are even close to the sizes that their site claims and I have been refunded ZIP.

DO not order from theses people it is a scam.

Update: Their customer service agent left this sweet little note on this review. LOL funny because I have sent him the order number and pictures many many times. Don't fall for the agent posting deceivingly helpful comments on these reviews, they will not refund your purchase.

". Lanny S. [StyleWe Rep] Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
Any more questions, feel free to let us know, we will happy yo help."

There is no help from you Lanny S. Just more talk.

Update: I did manage to get them to refund and they also refunded the shipping but I had to go to work, I had to leave daily comments on their FB page and remind them that my willingness to make sure that people did not do business with them was costing them way more money than it would have cost for them to just refund the original purchase and the shipping. We need to stand up to these out of country marketers and demand that they be shut down or practice appropriate advertising and customer service.