It's a mediocre to poor site to piece together your PC build, it's not all peaches and cream as most folks make it out to be. Most of my builds are not my own, I build rigs for other people by word of mouth but I don't save or display them on the site because I don't want to steal there glory so to speak. Should they wish to display there brand new shiny rig on PCPartPicker they won't get harassed for using a build from someone else. So far four of my builds that I built for someone else have managed to find there way onto there site and displayed by them. I do display my own builds though.
One thing to note is that their parts picker is wrong on quite a few occasions, I've pieced together a build only to get the parts in and find that they actually don't work together. I have to actually double check with the manufacturer's website whether two, three or even four parts will fit together and it's very tedious work but it has to be done because on quite a few occasions I've had to pay for return shipping on parts that their website said were compatible with each other. So don't hold their parts picker as gospel.
Also their pricing system is not that good, almost on every part I've found a cheaper deal by using Google Shopping, sometimes by quite a bit too. If you want to pay $25- $175 more use strictly their website and nothing else, if you want the best deals go to Google Shopping, it will spider the web and find you the best deals period.
For a long time I stayed silent and only used their parts picker but lately I've been kind of active on their forums. This was a big mistake because it seems as though the owner, Philip pulls favoritism over facts and doesn't believe in the First Amendment. What I mean is he evidently has certain people that are his favorites and whether their wrong or right if you cross them or disagree with them in any way you are in the wrong and you will be warned not to do so in the future. Even if you report that person as trolling your reprimanded for reporting them in the first place asking you not to report that person as they did nothing wrong most likely his favorites obviously.
Also Philip's so called "Favorites", give out bad information collected from websites that have been proven to give falsified and bogus reviews and they regard it as gospel so anything you ask on there these guys will give you bad info that can cost you in the end. You can't argue the truth with them either because they hide behind Philip's wall of "I can say no wrong" type of people.
All I try to do is offer my help, my knowledge to others asking for help and I was told to be silent and not to participate here, those were Philip's words (there goes my First Amendment right out the window).
This place is NOT a good place in my opinion, my advice to anyone seeking advice about their website, find another place to express yourself about your build like Redditt or another forum. If you do venture into their forums do NOT engage with anyone there as eventually you will overstay your welcome and be set in your rightful place as a NON favorite or someone who is not welcome there.
MY ADVICE... STAY AWAY AT ALL COST!
Thanks for the review! We're sorry if the process left you with a negative experience. Being a financing company, we must take precautions when lending to prospective customers. Normally, we only ask for one payment to be made prior to shipping, however, sometimes a series of payments is required first. This can be requested for various reasons, such as something in the supporting documents or if there missing information from the account that flags the file. This way well create a payment history with you and any new ones you place going forward would not have to go through the same security steps. If you have additional concerns, please give us a call at 1-800-906-0976 x 352.