Kelly H.

I ordered the flowers that looked the brightest & most vibrant from the photos advertised. What was received was nothing like the photo. They were dull, not colourful at all and certainly not fresh. They cost £52 with postage and definately were not worth it.
I was so disappointed and really upset for my friend who should have received a nice cheery bunch of colourful flowers. She got a depressing dull bunch with no colour at all. I understand that flowers never look exactly the same, however a bunch that is advertised with such a bright & colourful bunch in the picture, should at least in some way be similar or should be more specific & tell you that it may arrive without any colour at all! See the attached photos to see the difference.
What is even more shocking is the customer service reply I received telling me that because I had selected "A spring hand tied, a florists choice arrangement to be delivered". Apparently, this means it's ok for something entirely different to be delivered instead with "nothing they can do"!
The flowers that were received were not even nice. The majority of the bunch was made up with a green flower! Very little effort with the arrangement to make it look appealing.
Terrible experience and will not ever purchase from Interflora again.
I would rate 0 stars if this was an option!