I ordered a phone case and i receive a call from postal service saying if it has to be delivered to my door step, there will be additional charge of 32aed, this was never mentioned while purchasing and when i mailer their customer service, they were like whatever your country of residence charges is not their responsibility it seems and if order is not collected, money wont be refunded. What sort of service is this? I work for an ecom too. Really poor service. Please do not buy from them!