Kelly W.

I ordered a dress from gypsy mermaid 1/18. I recieved an email confirming my order and checked my bank account which also confirmed the transaction had taken place. The email had stated that the dress should ship between 3-5 business days but could take up to 20 business days to arrive. Ok fine. After a few days I wanted to see about tracking my order, so I followed the link from the confirmation email and I see my order was being processed in China... I had mixed feelings about it coming from China but decided to hope for the best. A few days go by and I check the link again thinking that it must be further along in transit except now it just says that my order is being prepped to go out... so somehow it went backwards in the shipping process. I have sent them about 10 emails requesting the whereabouts of my dress, a refund I'd the dress is not available or at least a phone number to talk to someone and they have not replied to me. Very disappointed as I am the mother of 5 and really don't ever buy myself nice things but i saw the beautiful dress and couldn't resist... now i'm out 50 bucks and I am extremely pissed at this scam of a company. So, in short, do not order anything from gypsy mermaid!