Kelly Y.

After owing and paying for 2 Kia's they have lose me as a customer forever. Customer service is rude and unprofessional. A dealership bought out my Kia and paid it off. Title in hand and Kia still charged me another monthly payment and is refusing to give my money back. No one can tell me why they stole my money or how to get it back. Opened a dispute with my bank and put a stop payment on them ever being able to access my money again.
Disgusting to be treated like this and that there isn't one person working at Kia Finance that is nice or helpful.
Zero stars.