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Be aware when using this online site to purchase medical items. If you take the time to fully analyse the Terms and Conditions, you will see there is a 7 day time limit on return of goods that might be defective or unsuitable. Also some items do not even have this 7 day open window. I purchased an orthaepadic air boot in prepartion for some upcoming surgery on my ankle. By the time I noticed that the boot was leaking the air from the boot, I was told there could be no return due to the 7 day period. So as always, Caveat Emptor or buyer beware when purchasing from this company. There are NO Warrantee's!
Products used:
Orthopaedic footwear
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Thank you for taking the time to provide us with your feedback. We are sorry to hear that you had a negative experience with our company. We take all feedback seriously, and we would like to address the concerns you have raised.
As we are a marketplace, accepting return after the mentioned duration is a subject to the vendor supplying the product. The vendor did not agree to repair the product under warranty since it was informed after a month.
Please reach out to us at (info@sehaaonline.com/ +971585979509). We would like to offer you a discount for the next purchase.