Kelvin R.

In a six month period, Handy have cancelled once letting me know 12 hours before the booking and then today, cancelled a second booking with no notification.

They sent a confirmation the day before, so I was waiting for the cleaner, only to find they had removed the booking from their system. The mobile number they supplied for the cleaner was actually just a voice recording.

There is absolutely no way to contact them when you have problems, which you will inevitably have.

They are more trouble than they are worth, avoid!

In a six month period, Handy have cancelled once letting me know 12 hours before the booking and then today, cancelled a second booking with no notification.

They sent a confirmation the day before, so I was waiting for the cleaner, only to find they had removed the booking from their system. The "mobile number" they supplied for the cleaner was actually just a voice recording.

There is absolutely no way to contact them when you have problems, which you will inevitably have.

They are more trouble than they are worth, avoid!

I have literally booked over 100 flights in the last six years using multiple online sites, this is the worst service I have ever received. I booked a flight around 3 pm in the afternoon UK time, went through all the normal credit card information.

They tried to call and email me at 1:00 AM in the morning (when I was asleep) asking for a photo of paper based verification, then cancelled the transaction at 6:00 AM in the morning then woke me up at 6 AM with a call from an unintelligible sales rep and terrible international phone line to tell me this!

I don't think they understand time differences and they don't really have the ability to take international payments, so unless you have a Chinese Credit Card, I'd avoid.