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Kendra G.

Contributor Level

Total Points
81

1 Review by Kendra

  • Zegaapparel

3/24/22
Verified purchase

Ordered T-shirts from this company it took months ans months of back-and-forth hard to understand communication. They refuse to use email and didn't like using text either. Phone calls we're so noisy with TV background noise, you could not hear or understand more than every 10 words or so. Finally got my T-shirts, washed two of them and they bled all over themselves. I cannot use this in for my company. When I contacted them they decided that I was not telling the truth that somehow I had duplicated their T-shirts and made them bleed on themselves to get my money back. Interesting angle to get out of taking care of your customers. I have pictures I sent to them. Just really wanted this handled and was willing to work with them. They feel they have "no obligation" to quote their words. Do not waste your money on this company they will scam you.

Products used:
I could not use anything because they were defective

Service
Value
Shipping
Returns
Quality
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zega A. – Zegaapparel Rep

Hey everyone,

There are always two sides to the story. Please understand the true meaning of scam. Scam is taking money and not providing anything in return. Your review shows only your disdain and does not portray a professional review. This would make things difficult for our customers so instead of typing that, you could have said you had a bad experience with us.

Furthermore, We have a video proof that you are showing shows the color has bled but when we washed the shirts ourselves here in our facility, they did not bleed at all.

Furthermore, if you still think the shirts have bled and have used bleaching agents that have caused this, you are supposed to communicate with the support department who are always helpful and respond back to fully rectify the issue.

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