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Finally got return instructions on the tinker-toy vegetable slicer I received for nearly $30. Sure enough! Supposed to return it to China from whence it came. (Guess that's where THEIR OWN warehouse is located) Of course, return shipping is on me. This was our first, and most definitely and our last purchase from Express Den. Chiintzy merchandise at inflated prices. Won't be returning it to China as we've wasted enough money with this outfit already. (P.S. Don't know why Sitejabber didn't include at least one of the 3 pictures we sent with our original review.)
Ordered a food slicer for nearly 30 bucks. Supposedly a "60 dollar value". What a disappointment. I have requested twice to be provided return/refund procedures and have heard nothing. (In fairness, second request was today) They advertise they, "Ship from our own warehouse". Our order came from jiiuzhuodianzi, No 88 Jingkai 8th Ave, Jingkai District, ZhengZouShi HENAN ******* CHINA. Stated value on the package was $2 USD. No instructions with the product. Honestly feel Mattel could produce a better consumer product for a lot less money. Pictures were taken with a SMALL tomato. Couldn't even slice/dice this without cutting it in at least half and, possibly, quarters. If I'm required to return it to China, kinda makes their "money back guarantee" a joke. Will NEVER order from Express Den again. What a rip-off.
Ken G.'s review of Express Den earned 4 Very Helpful votes
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I mistakingly ordered a toy from them costing $40. The toy was junk, and when I try to send it...
This company is a scam. Dont waste your time or money! This company is a scam. Dont wasre your $$$
